guest@joshduffy.dev:~$ cat resume.txt

JOSH DUFFY

Principal, Change Managed  |  M&A Integration  |  Platform + Consulting
josh@changemanaged.io · Philadelphia, PA
linkedin.com/in/changeleadership · changemanaged.io
> Summary

M&A transformation leader who builds software that keeps delivering after the engagement ends. Founded Change Managed to solve the hardest problem in integration: when the team rolls off, the knowledge and tools go with them. Built a multi-tool SaaS platform running multiple M&A and transformation programs — covering workforce planning, org design, synergy realization, executive analytics dashboards, AI-powered workforce intelligence, and change readiness. Currently the sole technology operator supporting total synergy targets across all functions while keeping the HR organization headcount flat. 15+ years leading integrations, org redesigns, and technology transformations. Deloitte Human Capital alum. UPenn. PROSCI certified. Navy veteran.

> The Change Managed Platform

Purpose-built for M&A execution. In production supporting enterprise-scale post-merger integrations.

Workforce Planning
Disposition management for enterprise-scale workforces across 60+ attributes. Tracks exits, backfills, transfers, and retention with synergy calculations by function, region, and leader.
Organization Design
Interactive org charts with design mode. Multi-level planning (L1–L3+) with role creation, reporting line changes, and vacancy management.
Synergy Realization
Real-time labor synergy tracking with dashboards by geography and function. Automated calculations keep finance, HR, and leadership aligned on one number.
Executive Analytics
Engagement-level dashboards with synergy timelines, function-level accountability, and geographic drill-downs. AI-powered natural language queries. Auto-generated PowerPoint and Excel for board reporting.
AI Workforce Intelligence
Natural language queries against the full workforce dataset. 90+ analytical questions. Leaders ask in plain English; the system returns structured answers.
Change Readiness
ADKAR-based pulse surveys, stakeholder feedback, process discovery with pain point tracking, and requirements management.
Access Control
Role-based access control where personas see only what’s relevant — sensitive tools are invisible, not locked. Enterprise security posture with full audit trail.
Architecture: Purpose-built · Multi-tenant engagement-scoped · TypeScript/React on Astro · Supabase PostgreSQL · Vercel · Automated PPT & Excel generation
> Key Results
Sole technology operator supporting total synergy realization for enterprise-scale post-merger integration — HR headcount held flat
Executive analytics dashboards with AI-powered natural language queries eliminate manual reporting — automated PowerPoint and Excel generation for board-level deliverables
Platform gives a small team the output of a large one — automating workforce tracking, synergy calculations, and executive deliverables
Led SAP S/4 and Ariba transformation delivering $500MM in SG&A savings over three years
Drove AI/ML implementation (IBP/Kinaxis) — 70% reduction in manual effort, 30% improvement in forecast accuracy
Migrated 50,000+ users to MS Teams; grew SME community from 400 to 1,400+ (425% subscriber growth)
Led fintech startup from founding through successful exit over 5-year cycle
> Experience
Principal
Change Managed  |  July 2019 – Present
Chemicals Manufacturer — Global PMO Lead, HR & M&A Integration
Sole technology operator for enterprise-scale post-merger integration — built and operate a live data platform replacing static consultant deliverables across the full deal lifecycle
Real-time synergy dashboards and executive analytics replacing monthly PowerPoint status decks, enabling leadership decisions on current data instead of stale snapshots
Interactive org design tooling from L1 through L3+, enabling leaders to model future-state structures in real time — replacing static org chart deliverables
Deployed AI-powered workforce intelligence allowing leaders to query the full employee dataset in natural language, enabling self-service analytics
Partner with executive stakeholders on strategic communications and change management for dual-transformation
Global Semiconductor Manufacturer — Change & Communications Lead
Led enterprise-wide organizational redesign across Commercial Operations, HR, IT, and Finance
Drove adoption strategy for HR technology implementations with change measurement frameworks
Leading Snack Manufacturer — Change & Communications Lead
SAP S/4 and Ariba transformation — $500MM in SG&A savings over three years
IBP/Kinaxis AI/ML implementation — 70% reduction in manual effort, 30% improvement in forecast accuracy
Daily C-Suite engagement; Board of Director presentations and analyst talking points
Leading US Utility Company — Change Lead
ServiceNow and OMS upgrades impacting ~15K employees and ~3.5MM customers
Global Pharma — IT UX Change Lead
Portfolio of 15+ IT projects (SAP S/4, Ariba, Workday, Cisco, SharePoint) including M&A integration/divestiture
Migrated 50,000+ users to MS Teams; grew O365 SME community 400 → 1,400+ (425% growth, 75K page views)
Change Lead for Fieldglass implementation impacting 25K+ contingent workforce
VP, Change Management & Communications
Chubb  |  March – October 2022
Global Agile & HR Technology Transformation
Global Agile transformation — talent, culture, and engagement strategy
Workday implementation change strategy
Enterprise collaboration platform (Mural) — training, roadmap, budget ownership
Consulting Manager, Human Capital
Deloitte Consulting LLP  |  July 2015 – July 2019
Global Biopharmaceutical Company — Change Lead, Business Transformation & Org Design
Managed 12-person global OCM team through SAP S/4 Hana organizational changes across multiple deployments
Primary partner for Finance, Procurement, and D&A executive leaders on alignment
Fortune 500 Company — Data & Analytics Carve-Out
Led change management for $3.5B business separation — zero business disruption within TSA deadlines
Leading Professional Services Firm — Global Operating Model Transformation
Target Operating Model for Executive IT PMO, Global CIO of 250,000-person organization
> Earlier Career
Senior Manager — Tata Consultancy Services (2014–2015). Global IT Service Delivery transformation, on-premise to offshore/COE model.
Org Change Manager / Business Analyst — American Water (2011–2014). Enterprise change portfolio incl. SAP transformation. Change Management CoE roadmap (CIO/COO approved).
Strategy & Operations — Climate Corporation / ESP Services (2010–2011). $28M in sales within five-month go-to-market cycle. Google UX collaboration. Salesforce admin.
Co-Founder — Qlease (2003–2009). Fintech startup through full cycle: idea, funding, build, and successful exit.
Non-Commissioned Officer — US Navy, VC-6 (1998–2002). Team Lead & QA Inspector, Navy's only UAV squadron. 10+ deployments.
Skills
M&A Integration & PMO
Organizational Design
HR Transformation
Change Mgmt (PROSCI/ADKAR)
Executive Advisory
Platform Development
TypeScript, React, Astro
Supabase/PostgreSQL, AI/NLQ
Education
BA, Political Science
University of Pennsylvania
International Relations
Organizational Dynamics
Fels Institute — Washington Semester
Wharton Undergraduate Finance Club
Certifications
Prosci
Six Sigma Black Belt
SAFe Agile Practitioner
Licenses
FINRA Series 7
FINRA Series 66
> Off the Clock
Mental health for Veterans
Podcasts: BBC's In Our Time · Acquired · Work Life (Adam Grant)
Hobbies: Reading · Running · Cooking · Dad jokes · Travel
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Client names anonymized per engagement agreements.
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CHANGE MANAGED